PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser and device type (mobile or computer). Additionally, as you browse the Site, we collect information about the individual web pages or products you view as well as information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
When you place or attempt to place an order through the Site, we collect certain information from you, including your name, shipping address, email address, and phone number. This automatically collected information is referred to as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information we collect to process any order placed through the Site (including arranging shipment of your order and providing you with order confirmations). In addition, we use this Order Information to communicate with you, assess potential fraud or risk, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Oricom to host our physical servers and AWS (Canada region) for our backup copies. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/ policies/privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.
When you place an order through the Site, we maintain your Order Information in our records for legal and accounting purposes. For any non-order account, we retain the information until you ask us to delete it or when we deactivate the store, whichever comes first.
To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at [email protected], or by mail at the following address:
395 Rue Bérubé, Quebec, QC, G1M 1C7, Canada